Major tasks of the project are routine maintenance & services. The project provided service information to assist EPBs in work on the system comfortable. Dedicated engineers provided the replies and assistance 8:00am~5:30pm a day. Upon the constant and good services, all the EPBs can accomplish reported cases through the access of the system. Average estimated there were 50 phone service demands monthly and 35 reply records were made. In spite of that, the service still provide the suggestion collection engine and play a role of bridge between EPBs and EPA. The system host has be well installed and adjusted to the best efficiency up to now, there has accumulated 530 thousands data. All the EPBs’ suggestion were colleted and accomplished in accordance with client’s agreement. Public can report and search the cases through WAP phone. Data encryption were well built. Cross EPBs’ communication engine was setup and established. Apply of the barcode reader to reduce the case acceptance time and in the meantime with the provide of the search number to the public which upgrade the service quality. The project also provided image upload function. Inspection and review check system was also accomplished. Within the project 2 training courses and 1 two-day conference were held. The project provided 4 men on-site-service. One of them gained public compliment. The case data transfer to the fine management system was established.

reprot environmental pollution